46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software
Bold360
DECEMBER 1, 2016
Because a broad and somewhat diverse feature set makes the selection process complex, we reached out to a panel of customer experience and customer service pros and asked them to answer this question: “What are the biggest mistakes companies make evaluating & purchasing customer experience software?” Anna Morrish. Manick Bhan.
104 
Let's personalize your content