Aha! Why closing the feedback loop could be the best ever thing you do for your business
SurveySparrow
JUNE 26, 2019
Closed loop feedback helps businesses to keep a track of their efficiency by hearing feedback from the horse’s mouth- the customer. This will not only reduce the time taken for the customer to get help in the future, but it creates a bond as well. . It helps determine which resources to allocate that gives the best ROI.
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