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The Next Level of the Customer Experience

ENGAGE.cx

For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. Are they really providing value to the customer? Why the Empowered Ecosystem.

article thumbnail

The Next Level of the Customer Experience

ENGAGE.cx

For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. Are they really providing value to the customer? Why the Empowered Ecosystem.