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The Next Level of the Customer Experience

ENGAGE.cx

retail sales in 2025. For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. And, of course, there is the prominence and influence of social. But do any work together?

article thumbnail

The Next Level of the Customer Experience

ENGAGE.cx

retail sales in 2025. For instance, more and more retailers are adopting omnichannel strategies, however, more often than not, the end result is a schizophrenic technology arrangement that produces disparate customer interactions. And, of course, there is the prominence and influence of social. But do any work together?