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Three Ways to Get More Value from Your Workforce Optimization Platform

Avaya

Each interaction is critical and contributes to the overall lifetime customer experience that drives engagement, value and loyalty. The latest workforce optimization offerings can help you take advantage of digital technologies like analytics and automation to achieve a competitive edge.

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How to Better Understand Your Customer With Ed Porter

Kustomer

Tips for Relating With The Customer. Having years of experience and quite a diverse background in customer engagement, Ed Porter has developed a deep understanding of his customers. Listen Now: Listen to “Ed Porter | Using Technology to Better Your Results” on Spreaker. How are you, man? Yeah, thanks.