5 Customer Service Tech Trends to Explore at MWC 2018
TechSee
FEBRUARY 12, 2018
Virtual agent exhibitors at MWC 2018: Nuance. Check out Nina, their award-winning virtual assistant. In customer service, blockchain is currently being analyzed for its ability to reinvigorate customer loyalty programs. The solution is encrypted and unhackable, shared instantly, fully traceable and unchangeable.
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