Consumers Customer Experience Management Rewards Programs Seminar 
BirdEye
JULY 5, 2023
Nike has devised a customer retention strategy via their Nike App, which offers a rewards program and exclusive and early access to products. To improve customer satisfaction, Nike also offers a 30-day test for its shoes so that customers don’t need to endure any stress when they’ve ordered it online.
BirdEye
FEBRUARY 13, 2024
A recent Birdeye study highlights that almost half of consumers search for healthcare providers online, revealing a crucial opportunity. Create a referral program: A referral from a satisfied patient is a powerful endorsement of your services and trustworthiness. This will be more engaging than passive seminars.
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