UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omnichannel 90

Omnichannel Consumers Brands Contact Center 90

UJET

OCTOBER 22, 2020

knew they needed to create an intuitive mobile customer service experience. partnered with UJET to roll out a unified customer experience in just 30 days. So when a customer called asking for an order update, ByNext knew they absolutely had to deliver quick answers through a hassle-free process.

Omnichannel 72

Omnichannel Consumers Brands Contact Center 72

Comm100

FEBRUARY 6, 2018

Salesforce has been successful as a mobile customer service application, meeting the increasing demands of businesses and customers. Comm100’s live chat tool is designed to help businesses of all sizes and industries improve customer satisfaction rates, and engage with their customers in real time.

Customer Engagement 41

Customer Engagement Engagement Social Media Omnichannel 41