Remove Customer Base Remove Customer Change Remove Customer Success Remove Leadership
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Customer Growth Game Changer: Totango Breaking Records and Rewriting the Rules for Customer Success

Totango

By definition, a game changer is a person or thing that dramatically changes the course, strategy, or character of something. At Totango, we are working to “change the game” when it comes to customer success – and we’re breaking quite a few records in the process (watch out, Tom!). Changing the Customer Success Game.

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Breaking Adoption Inertia: How to Get Teams to Stick with New Software

ChurnZero

I’ve had the pleasure of working with some incredible teams during my time in Customer Success. So, I’d like to give a quick shoutout to Lauren Dill , Director of Success & Services at Ellevation Education, and Kelly Jo Drey , Partner Success Operations Manager at FreeWill. Customers come and go.

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Breaking adoption inertia: How to get teams to stick with new software

ChurnZero

I’ve had the pleasure of working with some incredible teams during my time in Customer Success. So, I’d like to give a quick shoutout to Lauren Dill , Director of Success & Services at Ellevation Education, and Kelly Jo Drey , Partner Success Operations Manager at FreeWill. Customers come and go.