Remove Customer Base Remove Hospitality Remove Omnichannel Remove Rewards Programs
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4 customer-based strategies health care can learn from retail

Alida

Long after the Affordable Care Act spurred a shift from fee-for-service to value-based , patient-centric care, many health care providers are still at a loss. What does it look like, and how should providers implement it in their practices and hospitals? Encourage engagement and positive behaviors with tech-enabled rewards programs.

Retail 154
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Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

The future represents much more collaboration among brands to serve common customers more effectively. An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program. altering customer behaviour to support corporate objectives, without upsetting people.

Loyalty 45