Remove Customer Care Remove Customer Confidence Remove Customer Focused Remove ROI
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5 Top Customer Service Articles For the Week of November 14, 2016

ShepHyken

Each week I read a number of customer service articles from various online resources. ROI’s on the Prize: Twitter Links Social Customer Care and Willingness to Pay by Lia Winograd. My Comment: One of the best ways to create customer confidence is by creating a consistent customer experience.

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