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15 Customer Service Psychology Tips to Provide Better Support

ProProfs Chat

Believe it or not, but customer service psychology is one of the driving factors for their success. Well, just in case you are thinking about how we actually work upon our customer service psychology, then it is important to monitor whether you’ve managed to achieve your goal of keeping your customers satisfied or not. .

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Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch

Comm100

Is it supposed to further your company’s marketing outreach by providing customers with a useful service, such as health tips, recipes, or investment recommendations? Or is it a “level two” Chatbot designed to perform more advanced functions, such as help customers change their passwords, or even place orders. Final Tips.

Books 47
article thumbnail

Journey Mapping for Chatbots: How to Create a Chatbot Decision Tree from Scratch

Comm100

Is it supposed to further your company’s marketing outreach by providing customers with a useful service, such as health tips, recipes, or investment recommendations? Or is it a “level two” Chatbot designed to perform more advanced functions, such as help customers change their passwords, or even place orders. Final Tips.

Books 40