Customer Confidence Customer Experience Management E-support Social Media 
BirdEye
AUGUST 9, 2023
A reputation score is a numerical value that quantifies overall customer sentiment about your business derived based on publicly available information such as reviews, testimonials, and social media mentions, to name a few. But what you may not realize is that it also impacts customer perceptions.
Quadient
OCTOBER 22, 2021
We’re in the business of customer success, and we’ve proven it decade over decade. . ( The worlds’ leading CCM customer success advocate . Our customer’s success is our success. We’re in your corner, committed to building a state-of-the-art customer experience management system that is optimal for your unique needs.
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