Refunds, Discounts, and Special Requests: Practical Scenarios Where Saying No Is Your Best Bet
Comm100
JANUARY 5, 2017
When your customers ask for a discount that you just can’t give them, try and offer them the next best thing. By keeping your “no” as positive and as helpful as you can, you will renew customer confidence, and keep them coming back. Customer Service Representative. Best regards, David.
42 
Let's personalize your content