Remove Customer Engagement Remove Customer Relationship Management Remove Return on Investment Remove White Paper
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SaaS Tools for Business Growth: Five Essentials You Must Have

Totango

Here are some commonly used customer lifecycle terms: Visitor : Anonymous user on the website. This can be anything from downloading a white paper to signing up for a trial. Onboarding : A paying customer in the initial usage period. SaaS CRM (Customer Relationship Management) Solution.