LiveChat

DECEMBER 9, 2016

So, what do you do to keep your customers engaged over the years ? Customer engagement strategies. Customer engagement is the process of actively nurturing and managing relationships with customers. Numbers lower than 9 indicate that you need to work on their satisfaction and engagement.

Customer Engagement 57

Customer Engagement Engagement Social Media Net Promoter Score 57

LiveChat

JUNE 8, 2015

So, what do you do to keep your customers engaged over the years ? Truly know your customers and tailor communication. “If If customers are the lifeblood of a business, then the database is its heart. Its goal was to entertain the viewers and provoke a conversation. Nurture customers through a caring relationship.

Social Media 78

Social Media Entertainment Lifetime Customer Communication 78

SurveySensum

JULY 14, 2020

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132