customer-experience-lessons-learned-experienced-cco 
Customer Bliss
JUNE 13, 2018
If you’ve been listening to, or been a guest on my podcast, The Chief Customer Officer Human Duct Tape Show , then you know that the last question I like to ask is: what do you know now that you wish you knew then ? ” learnings with you! Leading a customer experience transformation is a lot of work!
Answer Dash
JUNE 27, 2018
Here are 6 most important customer service lessons I've learned during my career as a CCO in numerous enterprise ventures. You will find these lessons amazingly helpful if you are also a major in customer service industry. Leading a customer experience transformation is a lot of work!
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Customer Bliss
MARCH 15, 2018
I’ve had the pleasure of interviewing customer experience leaders and industry trailblazers who’ve greatly contributed to the field. From detailing customer journey mapping, to assessing the work to be done in their first few months on the job, there’s so much I’ve learned from my guests.
ChurnZero
FEBRUARY 11, 2020
Top 5 Customer Success Takeaways from Chief Customer Officers USA. ChurnZero had the opportunity to attend and sponsor an event last week called – CCO USA. Our very own CCO, Abby Hammer, had a part of the action and was one of the presenters and spoke on- How to Drive Operational Excellence Through Data-Driven Customer Success.
Gainsight
JUNE 9, 2021
Now when you look back on this day next year, you’ll remember the first time you experienced the new immersive Pulse Everywhere experience. There are many more incredible keynotes, sessions, Unplugged experiences, and more to come so tune in tomorrow at 8 a.m. (PT) PT) to continue binge-ing the best customer-focused content!
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