10 Things Every SaaS Business Should Know About Net Promoter Score
Wootric
MAY 12, 2020
Your colleagues in the SaaS world tell you that it’s the best way to take your customers’ pulse. You’ve seen a few case studies claiming it’s the only number you need to measure. It’s true that Net Promoter Score is a great way to engage with your customers and solicit tons of feedback. Commit to ongoing measurement.
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