Remove Customer Satisfaction Remove Customer Service Training Remove Exceptional Customer Service Remove Hospitality
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Facemasks, safety signs, and hand sanitizers won’t keep your customers

Bill Quiseng

Hearing about hospitalizations, the struggling economy, and massive layoffs every day, your associates are still anxious and concerned about their jobs. Take time now to remind them of the principles of delivering exceptional customer service. CARE for your Associates first.

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Social Media is Bad for Customer Service

Bill Quiseng

But I am not against monitoring social media or using it as a responsive customer service channel. Those businesses offering exceptional customer service don’t build their brand through advertising. Their customers build it for them via their raves on social media.