Customer Satisfaction Interaction Mobile Customer Service User Experience 
SmartKarrot
FEBRUARY 16, 2022
With CX in mind, here are some general customer experience statistics – 89% of businesses compete primarily on the basis of customer experience (CX). 42% of customers would not mind paying more when offered a warm and friendly customer experience. higher employee satisfaction, 1.6x
Comm100
FEBRUARY 6, 2018
Depending on what you’re looking to buy and how big your business is, customer engagement software varies from free to hundreds or even thousands of dollars per month. And it’s not just the cost per agent or interaction that companies need to take into account — deployment costs can also vary per software. Sprout Social.
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