Ecotricity Leads the Charge to Improved CX and Payment Security
CSM Magazine
APRIL 2, 2020
Ecotricity leads the charge to improved CX and telephone payment security with New Voice Media and PCI Pal Agent Assist. To serve its growing customer base, Ecotricity has a multi-site contact centre in Stroud, UK, with 450 contact centre agents working across the business. PCI DSS compliance.
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