Sat.Jan 14, 2023

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How do I discover if my customer has decided to buy?

Beyond Philosophy

In sales, it can be tough to know when a customer is no longer deciding but already decided—unless, of course, they tell you that out loud. So, it is incumbent upon you to read the signs that a customer has decided to buy. For example, I like to make drawings with pen and paper during my sales presentations with a contact. Then, I position the pen toward them during the discussion as an invitation for them to pick up and draw a little bit, too.

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Journey to Success: Lessons From Jennifer Coolidge’s Golden Globe Acceptance Speech

Doing CX Right

Rising to the top is not easy, yet achievable, as Jennifer Coolidge's "White Lotus" actress reveals. Apply my five tips on your journey to success, as everything is possible with the right mindset and supporters. The post Journey to Success: Lessons From Jennifer Coolidge’s Golden Globe Acceptance Speech appeared first on Doing CX Right.

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Using Email for Customer Feedback – Don’t

Opinionator

Email has become a popular way for businesses to collect customer feedback, but is it really the best option? The answer is No, No, and No. In this blog post, we’ll share all the cons of using emails for customer feedback – with ONE exception and why you should consider alternatives. Read on to learn […] The post Using Email for Customer Feedback – Don’t appeared first on Opiniator.

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Do Not Use Email for Customer Feedback

Opinionator

Email has become a popular way for businesses to collect customer feedback, but is it really the best option? The answer is No, No, and No. In this blog post, we’ll share all the cons of using emails for customer feedback – with ONE exception and why you should consider alternatives. Read on to learn […]. The post Do Not Use Email for Customer Feedback appeared first on Opiniator.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.