January, 2020

Remove how-to-cite-this-site
article thumbnail

10 Common Customer Service Problems and How to Resolve Them

ProProfs Chat

Businesses have grown more concerned; some may say, even obsessed with how their customers are treated. . The success of your business will depend on how skillfully you handle your customer service problems. All of them have been around since the concept of commerce started. Fast forward to 2020. And rightfully so. .

article thumbnail

12 reasons to follow up with detractors

delighted

Often used as a barometer for brand health, Net Promoter Score surveys measure customer loyalty by identifying customers as promoters, passives, and detractors by asking: “How likely are you to recommend ABC Company?”. Answers are then given on a scale of 0-10, with 10 being the “very likely” to recommend. And then there are detractors.

NPS 40
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Rank for “Near Me” Local Searches

ReviewTrackers

Here are helpful tips on how to rank for their search terms in local search results. Understand that ranking for “near me” searches doesn’t mean stuffing your site with “near me” keywords. Understand that ranking for “near me” searches doesn’t mean stuffing your site with “near me” keywords.

Reference 122
article thumbnail

How To Get Facebook Recommendations and Double Visitors To Your Business Page

Grade.us

How important is it to get Facebook recommendations? How other platforms compare to Facebook recommendations. Here’s how Facebook describes it : “ Recommendations: Your customers are your best ambassadors. Reading Time: 20 minutes. Can facebook recommendations go viral? Because of virality.