Steering the Shift to Conversational IVR
TechSee
NOVEMBER 19, 2019
However, an insurer that is entering the Smart Home market with new products such as smart security systems will need to create an entirely new conversational flow. The goal of the move is to help the customer find the answers they are seeking in a fast and convenient way, without expending significant effort. Adding vision to the mix.
19 
Let's personalize your content