10 Key Insights from 15 years of Customer Journey Mapping
SuiteCX
JANUARY 19, 2015
Just the right amount of measurement and reporDng • Dashboards should provide a common framework and discipline for your global enterprise and should display business results, customer impera2ves and marke2ng effec2veness metrics 10 Company Challenge Approach Results Client’s membership was not growing, especially in the the 50-‐60 segment.
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