Enjoy a Slice of Customer Data Analytics Pi (e)
CSM Magazine
MARCH 16, 2023
There is an infinite amount of data in contact centres but what does it really tell us? Jim Davies of Calabrio believes that educated insights are better than wandering around in the unknown and that taking a lead from Pi is the answer. International Pi (π) Day is held every year on March 14. Well, please bear with me.
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