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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In this list, you will find the customer service developments that have reshaped consumer expectations, and that are on their way to determining the customer expectations of the future. Organic Mobile Experiences Blur Channel Lines. But this, according to Murph Krajewski, VP of Marketing at Sharpen, is missing the point.

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Competitor analysis secrets: Win the business battle [Free template]

BirdEye

Basically, anyone that can claim a bit of your market share is fair game for a competitive analysis report. With it, you can create an effective marketing strategy to help increase brand awareness and, ultimately, gain a competitive advantage, all based on the revelations you learn. Detailed competitor analysis is empowering.