‘Gig’ Customer Service Booming During COVID-19 Says Report
CSM Magazine
MAY 11, 2020
Two thirds of people signed up on ‘gig’ customer service (GigCX) platforms are seeing an increase in demand for customer service tasks since the COVID-19 pandemic began, according to The ‘Annual Gig Customer Service’ report, released today by AI-driven gig customer service platform Limitless.
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