CSM Magazine

JANUARY 4, 2023

So you’ve worked out the kinks in your services and product offerings, but what about your customer service? Good customer service is an absolute must for any business hoping to do well in today’s hyper-competitive market. One such tool that’s currently turning heads in customer service circles is QR codes.

Customer Experience 52

Customer Experience Magazine Download Customers 52

SurveySparrow

SEPTEMBER 20, 2020

Because online surveys help you understand how your business is blooming. Right from gathering honest customer feedback to establishing deep-seated customer relationships, the below listed Jotform alternatives can help you solve all your problems. Jotform doesn’t offer much customizations like it should. And you ask why?

2020 81

2020 Multi-Channel NPS Feedback 81

SurveySparrow

OCTOBER 20, 2020

Customer satisfaction is the most vital aspect of any business. Companies that listen to their customers and value their feedback stand out from the rest. Happy customers remain not only loyal to your brand but also spread positive messages about the brand. These are: Customer Satisfaction or CSAT.

2020 52

2020 Net Promoter Score Customer Satisfaction NPS 52