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4 ways to keep your contact center agents engaged

Calabrio

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

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4 ways to keep your contact center agents engaged

Calabrio

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

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article thumbnail

4 ways to keep your contact center agents engaged

Calabrio

Rewards programs, longevity incentives and even a simple compliment or department-wide recognition can go a long way. Download this white paper to learn more about changing workforce challenges in the contact center. We all want to feel valued when we come to work, and this is especially true for call center agents.

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9 Tips to Write Re-Engagement Emails that Get Results

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Gifts, offers, white papers, and discounts can all help to lure a customer back in. Consider offering an invitation to an in-person event, membership in your VIP rewards program, or even a free educational course. All of this will give you an insight into what your audience wants and needs. Make them an offer.