70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
SmartKarrot
NOVEMBER 2, 2020
Jason from The Media Captain says, “To avoid having a lot of clients drop-off, we lowered our pricing for a lot of clients during COVID-19. With this pandemic, we saw a huge uptick in our audience taking advantage of the office hours. We are emailing them updates to make sure they can hear our voices occasionally.
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