Remove perspectives in-brief key-strategies-for-exit-readiness
article thumbnail

Be NICE: How to Drive the Customer Experience with Sergio Frias

Kustomer

After a brief amount of time away from the industry, he returned knowing that it was where he wanted to spend his time, and he continues to share his passion for the CX industry today. Sergio is an engineer and has spent the last 20 years in the construction, tobacco, and aerospace industries. Listen to the full podcast episode below.

article thumbnail

How to Create Perfect Live Chat Customer Experience

ProProfs Chat

If you are a smart and proactive business owner, you will identify with this data and tweak your strategy to improve customer experience accordingly. All of these key expectations of the modern-day customer can be easily addressed by using live chat to provide a better customer experience. The Need of The Hour.