SurveySensum

FEBRUARY 20, 2024

How does it make you feel? That feeling is what businesses aim to achieve in order to keep customers happy and satisfied and keep coming back for more. So, what exactly is customer satisfaction? Because if you don’t know what your customers need and expect, then how would you be able to serve them better?

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

SurveySensum

FEBRUARY 20, 2024

How does it make you feel? That feeling is what businesses aim to achieve in order to keep customers happy and satisfied and keep coming back for more. So, what exactly is customer satisfaction? Because if you don’t know what your customers need and expect, then how would you be able to serve them better?

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

Gainsight

DECEMBER 23, 2019

At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. Just in brief, how big should you scale your Customer Success team? This is a transcript of a really valuable panel featuring Jason Lemkin , Christina Shen , Adam Strong , and April Oman.

Customer Success 52

Customer Success Customers Sales Metrics 52