Remove perspectives podcast this-is-cx-episode-56-five-trends-bringing-customer-success
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Customer Recordings and Their Usefulness with Steve Richard

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast , Gabe Larsen is joined by Steve Richard from ExecVision and Vikas Bhambri from Kustomer to learn about recording customer phone calls and how the data is useful to CX agents. This, however, simply isn’t true.

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Avoid This Customer Service Mistake with Matt Dixon

Kustomer

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Matt Dixon from Tethr to reinvent what it means to delight your customers. Delight typically means going above and beyond customer expectations, so what is there to reinvent?