5 Keys to Customer Experience for the Future
ClearAction
SEPTEMBER 28, 2015
5 Keys to Customer Experience for the Future. I have a dream that in the future we'll look back and say "Remember how hard it was to be a customer back in the 2010s? Here are 5 words representing successful customer experience management (CXM) in the future: 1) Context. 4) Collaboration. 4) Collaboration.
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