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46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. In fact, sometimes it can seem. like comparing apples to oranges. Meet Our Panel of Customer Experience and Customer Service Leaders: Nicholas J. Anna Morrish.

Customer Experience

Customer Experience Customers Consulting E-support

CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

Bold360

NOVEMBER 21, 2016

In 2016, the customer experience became the focal point of marketing, acquisition, onboarding, UX design, and many other core business functions. In turn, she developed a following of over 50M views in YouTube and became a trusted source of information in the realm of skin problems. Sasha Tenodi. Wendy Glavin. Randy Hernandez.

2016

2016 2017 Customer Experience Social Media

46 Customer Experience Pros Share the Biggest Mistakes Companies Make in Evaluating and Purchasing Customer Experience Software

CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

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