Customer Guru

MARCH 7, 2018

Piramal is a Pharmaceutical Contract Development and Manufacturing Organization, offering end-to-end services required to bring a drug to the market place faster and is renowned for its quality and reliability. It needed to build an outside in perspective. The customers valued this very much.

Customer Experience 65

Customer Experience Customer Centricity Chief Customer Officer B2C 65

Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Bruce authored many of Forrester’s most popular research reports. Before starting his firm, Thompson worked in the IT industry for fifteen years. Dennis Wakabayashi.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

Arie is also an effective leader of call center performance improvement projects, and is particularly adept at balancing the company, customer, and frontline perspectives. Bruce authored many of Forrester’s most popular research reports. Before starting his firm, Thompson worked in the IT industry for fifteen years. Dennis Wakabayashi.

Customer Service 52

Customer Service Customer Experience Magazine Books 52