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podcasts 6-ccos-share-cx-lessons-learned

6 Customer Experience Lessons I?ve Learned as an Experienced CCO

Customer Bliss

JUNE 13, 2018

If you’ve been listening to, or been a guest on my podcast, The Chief Customer Officer Human Duct Tape Show , then you know that the last question I like to ask is: what do you know now that you wish you knew then ? Previous guests have mentioned that they find a lot of advice and good takeaways in this portion of the podcast.

Customer Experience

Customer Experience Chief Customer Officer Leadership B2B

CX Wisdom You Need to Know From 6 Leaders in B2B Organizations

Customer Bliss

MARCH 28, 2018

The CX leaders who have been guests on my podcast, always stress the importance of maintaining relationships with internal and external stakeholders in order to advance the work. Take the time to learn how all of the various departments and leaders will be impacted by the overhaul. CX #CustExp Click To Tweet.

B2B

B2B Chief Customer Officer Net Promoter Score Culture

6 Customer Experience Lessons I?ve Learned as an Experienced CCO

CX Wisdom You Need to Know From 6 Leaders in B2B Organizations

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