Remove press-releases risk-taking-collaboration-among-top-people-practices-driving-digital-success
article thumbnail

CX Lessons from 2016: 31 Customer Experience Pros Share Their Plans for 2017

Bold360

What exactly are the takeaways making the biggest impact on customer experience initiatives as companies look to 2017, and how can CX pros and business leaders move their companies forward in the digital, always-on, always-connected, omni-channel landscape? Meet Our Panel of Customer Experience Pros: Daisy Jing. Sasha Tenodi. Wendy Glavin.

2016 111