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The Contact Company Selects Calabrio WFM to Power BPO Operations

CSM Magazine

Merseyside based contact centre with 1500 people chooses technology to support ambitious growth plans. Calabrio , the workforce performance company, has announced that business process outsourcer (BPO) The Contact Company (TCC) has selected Calabrio ONE software to support the company’s ambitious growth plans.

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Calabrio Announces Winners of Analytics Competition and ONE Awards at Customer Conference

CSM Magazine

Calabrio , the customer experience intelligence company, spotlighted the winners of its analytics competition and ONE Awards during its annual customer conference, Calabrio Customer Connect (C3). In appreciation of this year’s ONE Award winners, Calabrio donated more than $8,000 to a group of charities chosen by the winners.