The Evolving Role of BPOs in a Time of Uncertainty
CSM Magazine
NOVEMBER 3, 2023
and South Africa at Foundever, explains why a strong BPO partnership is integral to success. Over the past 30 years, there’s been a significant evolution in client and customer needs and as we approach 2024, it is apparent to all industry leaders that our role as outsourcers has become one of a trusted partner to companies.
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