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Why Using a VPN Service Is Crucial for Customer Service Professionals

CSM Magazine

You’ve probably heard that it’s essential for businesses to use a VPN to protect their data. What you might not know is that using a VPN is just as crucial for customer service professionals. This is where a Virtual Private Network (VPN) comes in.

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3 Contradictions About Ecommerce Outsourcing You Should Understand

Magellan Solutions

Here are eCommerce tasks you can let your BPO partner take in: Service. Sub-service. Customer Service. But should you avoid it? The answer is a big NO. Instead, you should understand and follow it. What is a contradiction, anyway? The business world is full of contradicting ideas, terms, processes, goals, and laws.