2002 Customer Experience Design Management ROI 
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. Mike is the founder and managing partner at StoryMiners.com and he sits on several advisory boards.
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. Mike is the founder and managing partner at StoryMiners.com and he sits on several advisory boards.
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. Mike is the founder and managing partner at StoryMiners.com and he sits on several advisory boards.
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