2002 Customer Experience Customer Experience Design NPS 
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So the foundation for all of this is “What is Customer Experience?”
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So the foundation for all of this is “What is Customer Experience?”
CX Workout - Ideas Blog
OCTOBER 3, 2018
My name is Alexander Doak and I’m the Director of Customer Success at CX Workout. CX Workout is a Boston based customer experience design firm and a subsidiary of the Service Profit Chain Institute. StoryMiners was founded in 2002. So the foundation for all of this is “What is Customer Experience?”
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