article thumbnail

Serving The Customer Of The Future

SaleMove

I was born in 1995 and got my first PC in 2002 with Windows 95 on it. I’ve been browsing the web since then. As a [close] representative of the notorious Gen Z, which now controls $45 billion in annual spending , I’ve seen cardinal changes happening in the financial services industry.

article thumbnail

Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

With 68% of consumers saying that their online experience with brands needs to be made easier, higher education needs to take note. As live chat is the most popular channel for students, offering live chat for universities creates less barriers to engagement.

2009 89