Remove 2005 Remove Culture Remove Customer Change Remove Social Media
article thumbnail

Guest Blog: 3 Proven Ways to Personalize the Customer Service Experience

ShepHyken

This is the idea on which we founded our entire company — omni-channel customer service communication. The idea that when your customer changes the channel (i.e. These three proven practices will help your business create a customer-centric culture and help personalize the customer service experience.

Blog 89