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Exceptional Customer Service Customer Centricity Competitive Advantage Omnichannel Consumers Touchpoint Customer Expectations Marketing Management Culture More Related Topics >
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Guest Blog: 3 Proven Ways to Personalize the Customer Service Experience

ShepHyken

JULY 29, 2016

This is the idea on which we founded our entire company — omni-channel customer service communication. The idea that when your customer changes the channel (i.e. COMNIO helps small businesses manage their marketing, social media, customer service, and more — 24/7.

Blog 89
Blog Customer Service 2005 Social Media 89
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Brand matters… now more than ever

C Space

SEPTEMBER 11, 2019

A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. With social media, I am constantly seeing people post pictures from what their ‘sweetie’ bought for them for a special occasion.”.

Brands 40
Brands Competitive Advantage Customer Centricity 2005 40
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