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How to survive customer service blunders in the world of social media

Service Untitled

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return. photo by: MingleMediaTVNetwork.

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This is What Exceptional Customer Service Looks Like In 2018

Comm100

In a way, each whipped the customer service industry into a frenzy when they came about, prompting the sale of products that would help companies remain relevant by establishing more and more ways of communicating with customers. But this, according to Murph Krajewski, VP of Marketing at Sharpen, is missing the point.

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The 2021 Chatties Awards – Winners Announced!

Comm100

Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Sarah Chapman is a Customer Service Advisor at Co-operative Flexible Benefits , part of the Midcounties Co-operative family of businesses in the UK. Get Comm100 Free. Comm100 Free.

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