InteractionMetrics

JANUARY 22, 2016

If you want to make strides and get a strong ROI on your customer service, you must exceed customers’ expectations. In fact, an oft-quoted Gallup Research study reported in 2005 that emotionally satisfied customers spend 67% more per year than customers who are dissatisfied or satisfied ( ask us for the research). Reduce risk.

Customer Service 40

Customer Service 2005 ROI Social Media 40

Natalie Petouhof

FEBRUARY 11, 2016

News Corp bought Myspace for $580 million back in 2005. Then in 2011 an ad network Specific Media, another Viant-owned company, scooped up Myspace for $35 million in 2011. It’s a popular social media ritual in which people post retro photos on social media. Viant is the parent company of Myspace.

2011 65

2011 Advertising 2005 2015 65

SurveySensum

SEPTEMBER 8, 2023

NPS drives revenue growth: In 2005, the London School of Economics conducted a study on customer advocacy as business growth. This could be in the form of social media posts, blog articles, videos, or infographics. Leverage NPS to Boost Your Revenue & ROI With SurveySensum – Request a Demo NPS 3.0:

NPS 52

NPS ROI Social Media Banking 52

Currency Alliance

NOVEMBER 16, 2021

Relationships with suppliers, partners, dealing with customer issues, accounting, etc, needs to be proactively managed to optimize ROI. Therefore, most reward catalogs look like ecommerce stores from 2005. Enabling burning at your partners’ points of sale (POS). Management. It often has a great CX and UI.

Loyalty 52

Loyalty Loyalty Programs Touchpoint Hotels 52

Currency Alliance

NOVEMBER 16, 2021

Relationships with suppliers, partners, dealing with customer issues, accounting, etc, needs to be proactively managed to optimize ROI. Therefore, most redemption catalogs look like ecommerce stores from 2005. Enabling burning at your partners’ points of sale (POS). Management. It often has a great CX and UI.

Loyalty 52

Loyalty Loyalty Programs Touchpoint Hotels 52

Comm100

FEBRUARY 6, 2018

However, company perception of phone support can be biased since 80% of companies believe that they deliver stellar customer support while only 8% of the customers agree, according to a 2005 survey by Bain & Company. The transition to live chat, social media and other forms of digital correspondence continues at an ever increasing pace.

Document 41

Document Advertising 2005 Article 41