Lithium

APRIL 15, 2021

It was not long ago that all of us in the Online Community space struggled with how to calculate Community’s Return on Investment (ROI). If a big enterprise brand had an Online Community, everybody and their dog knew it had value, but actually quantifying the dollar figures with any level of credibility was a daunting task.

2012 52

2012 ROI 2008 Return on Investment 52

Bold360

DECEMBER 1, 2016

Webb is a certified management consultant who works with the top brands in the world. He’s also the CEO of Boomē, a management consulting firm that specializes in customer experience design and author of a new book, What Customers Cravve , which will be in bookstores worldwide this October.

Customer Experience 104

Customer Experience Customers Consulting E-support 104

Magellan Solutions

FEBRUARY 24, 2022

Ideally, the software should be able to work with your customer relationship management (CRM) system. When you compare lead generation companies, you need to think about the price and the total cost of this marketing investment. . Customers prefer email as their primary mode of communication 72% of the time.

Social Media 40

Social Media B2B B2C Sales 40